Welcome to N MART (“Company”, “we”, “our”, “us”). These Terms & Conditions govern your use of our website https://namastegroupglobal.org/ and our services including:
E-commerce Products
Food Delivery
Pharmacy Services
Grocery Delivery
Car Rental Services
Parcel / Courier Services
By using our website or services, you agree to these terms.
1. Eligibility
You must be at least 18 years old to use our services. By placing an order, you confirm that all information provided is accurate and complete.
2. Orders & Payments
All orders are subject to availability and confirmation.
Prices may change without prior notice.
We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.
Payments must be made through approved payment methods listed on the website.
3. Delivery Policy
Delivery timelines are estimates and may vary due to traffic, weather, or operational issues.
Customers must provide accurate delivery addresses.
Failed delivery due to incorrect address or unavailable recipient may incur additional charges.
4. Food Delivery
Once food orders are confirmed, cancellation may not be allowed.
N MART is not responsible for delays caused by restaurant partners.
Customers must immediately report issues with food quality upon delivery.
5. Pharmacy Services
Prescription medicines require a valid doctor’s prescription.
N MART reserves the right to verify prescriptions before processing.
We are not liable for misuse of medicines after delivery.
6. Grocery & E-commerce
Product images are for representation only.
Slight variations in packaging or weight may occur.
Returns are accepted only for damaged or wrong products within 24 hours of delivery.
7. Car Rental Services
Valid driving license is mandatory.
Customer is responsible for any damage, traffic fines, or misuse during rental period.
Fuel policy and security deposit terms will be informed at booking.
8. Parcel / Courier Service
Customer must not send illegal, hazardous, or prohibited items.
N MART is not liable for delays due to external courier partners.
Compensation for lost items will be subject to company policy.
9. Cancellation & Refund Policy
Refunds (if applicable) will be processed within 7–10 business days.
Some services (food delivery, pharmacy) may not be eligible for cancellation once dispatched.
10. Limitation of Liability
N MART shall not be liable for:
Indirect or incidental damages
Service interruptions
Third-party service failures
11. Privacy Policy
Information We Collect
Name
Phone Number
Email Address
Delivery Address
Payment Information
How We Use Your Information
To process orders
To improve services
To communicate updates and offers
We do not sell your personal information to third parties.
12. Data Security
We implement reasonable security measures to protect user data. However, no online transmission is 100% secure.
13. Changes to Policy
We reserve the right to update this policy at any time. Changes will be posted on the website.
